Refund policy depends on a few things. If we cancel because of the weather we would try to rebook your tour but if your not available we will provide a full refund. If you cancel we will give you a full refund.If you are a no show or no call we will not refund your tour. If you would like to change dates of your tour that is totally available we will rebook your tour for the new date or if your not sure yet of the date you will have a rain check coupon that will never expire. We want all of our customers to be satisfied with Yooper Yachts. We want the safety and enjoyment to be number one.